lebaksiu Platform Privacy Notice

This page describes what we collect when you use lebaksiu and how we keep that data protected. We at lebaksiu understand that privacy is important to you, so we are transparent about every piece of information we gather—from your identity documents during account verification to your payment history and wager records.

Our lebaksiu privacy policy covers data collection, use, storage, third-party processors, your rights, and how to contact us. We collect only the information needed to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and provide our sportsbook, live-dealer, and slot services.

By using our lebaksiu platform, you acknowledge and accept this privacy notice. If you have questions about how we handle your data, contact our support team before opening an account.

What data we collect on our lebaksiu platform

We collect the following information when you open a lebaksiu account: full legal name, national ID number, date of birth, residential address, phone number, and email address. These details are required for Know Your Customer (KYC) verification, which is mandatory before your first withdrawal. We verify this information against government records to confirm your identity and prevent fraud.

When you deposit on our lebaksiu platform, we record the payment method, amount, timestamp, and destination account details. We do not store your full payment credentials (e.g., credit card numbers or e-wallet passwords)—our payment processors handle those securely. We retain deposit and withdrawal records indefinitely for compliance and dispute resolution purposes.

Our lebaksiu platform logs every login, wager, game outcome, and balance change. We record your IP address, device type, browser version, and approximate location (city level) on each login. We use this data to detect fraud, prevent account takeovers, and comply with anti-money-laundering regulations. We retain this activity log for seven years.

KYC Data

Your full name, ID number, date of birth, address—collected once during account setup on lebaksiu and verified against government records.

Payment Records

Deposit and withdrawal amounts, dates, payment methods—retained on our lebaksiu servers for seven years for compliance.

Activity Logs

Login times, IP addresses, wagers placed, game outcomes, and balance changes—kept on lebaksiu for fraud detection and dispute resolution.

Device Data

Device type, browser version, operating system—collected to improve our lebaksiu platform and detect suspicious activity.

How we use your data on lebaksiu

We at lebaksiu use your personal data for the following purposes: verifying your identity and age during account setup; processing your deposits and withdrawals; detecting and preventing fraud and money laundering; complying with local and international regulations; responding to your support requests; and improving our lebaksiu platform through analytics.

We do not use your data for marketing, advertising, or profiling without your explicit consent. We do not sell your personal information to third parties. We may share data with law enforcement or regulatory authorities if required by law or court order, and we will notify you of any such disclosure unless legally prohibited.

Our lebaksiu team uses your data internally to investigate disputes, settle wagers, and prevent abuse. For example, if you report a wager was settled incorrectly, we review your activity logs and payment records to resolve the issue. We may also flag suspicious patterns (rapid deposits and withdrawals, account sharing, bonus abuse) and contact you for verification.

Third-party processors and data location on lebaksiu

Our lebaksiu platform uses third-party service providers for specific functions. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive only your payment authorization information necessary to complete transactions. These processors have their own privacy policies; we recommend reviewing them.

We at lebaksiu may store your data on servers located outside Indonesia, including in jurisdictions with different privacy laws. By using our lebaksiu platform, you acknowledge that your data may be processed and stored internationally. We apply the same encryption and security standards across all server locations.

Our lebaksiu customer support team (based in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta) has access to your account information to assist with withdrawals, disputes, and technical issues. Our support staff are contractually bound to maintain confidentiality and use your data only for support purposes.

Data security and retention on our lebaksiu system

We at lebaksiu encrypt all data in transit using TLS 1.2 or higher. Your personal data is encrypted at rest using AES-256 encryption. We restrict access to your data to authorized lebaksiu staff and use role-based access controls—support staff see only what they need to assist you, and account managers see only KYC and balance data.

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  Encryption in TransitStandard

  All data sent to and from our lebaksiu servers is encrypted using TLS 1.2 or higher. Your browser shows a padlock icon when connected securely.

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  Encryption at RestStandard

  All databases on our lebaksiu servers use AES-256 encryption. Even if a server is compromised, stored data cannot be read without the encryption key.

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  Access ControlsStandard

  Our lebaksiu staff access data only with individual credentials tied to specific roles. All access is logged and audited monthly.

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  Regular AuditsStandard

  Our lebaksiu security team performs quarterly penetration tests and annual third-party audits to identify and fix vulnerabilities.

We retain your data as long as your lebaksiu account is active, plus seven years after closure for regulatory compliance. If you request account deletion, we remove personal data within 30 days, but we retain aggregated, anonymized data for analytics and fraud prevention indefinitely.

Your rights and cookies on our lebaksiu platform

You have the right to access, correct, or delete your personal data on our lebaksiu platform at any time. Log in to your account dashboard and select Settings > Privacy to download your data or request corrections. To request deletion, contact our support team with your account number and a written request.

Our lebaksiu platform uses cookies and similar tracking technologies to remember your login, store preferences, and analyze usage patterns. Essential cookies are required for platform functionality; optional cookies improve your experience. You may disable non-essential cookies in your browser settings without affecting lebaksiu functionality.

We use Google Analytics on our lebaksiu website (not the account dashboard) to measure traffic and user behaviour. This data is anonymized and does not include personal identifiers. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

Privacy and compliance on our lebaksiu service

Our lebaksiu privacy policy complies with applicable data-protection laws in the jurisdictions where we operate. We do not offer services in jurisdictions where online wagering is prohibited; access restrictions may apply based on your location. If you are unsure whether our lebaksiu service is available in your jurisdiction, contact support before opening an account.

We at lebaksiu update this privacy notice periodically. Changes become effective immediately upon posting to this page. Continued use of your lebaksiu account after a change constitutes acceptance of the updated notice. We recommend reviewing this page occasionally to stay informed of any updates.

To exercise your privacy rights, request data deletion, or report a privacy concern on our lebaksiu platform, contact our support team via chat, email, or phone. We respond to all privacy requests within 10 business days. Our lebaksiu support team provides English-language assistance across all major Indonesian cities and is available to answer your questions about this privacy notice.